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Main Roadmap

Detects angry or threatening customers before they file a chargeback. Sends alert: "consider partial refund to prevent dispute."

Planned

Chargeback Prevention

scxale

Scanning competitors based off winning keywords

Product Research Automation

AI-powered customer service that auto-replies to common questions. Escalates when it can't answer.

CS Bot

Know when products go in and out of season based on keyword trend data. Plan your listings ahead.

Product Seasonality Planner

Track all returns in one place. See return rates per product, per supplier, and per reason.

Returns Dashboard

Track and manage chargebacks in one view. Integration with multiple chargeback preventers coming.

Chargebacks Dashboard

Invite team members to your dashboard with role-based access.

Completed

Team Members

Upload supplier invoices, auto-compare against your COGS sheet. Mismatches and overcharges flagged instantly.

Invoice Matching

Connect and manage multiple Shopify stores from one scxale account.

Multi-Store Support

Import your keyword research data directly into AI description generation for SEO and GMC proof optimized listings.

Keyword to AI Descriptions Pipeline

Name your personal AI assistant and pick a color. It monitors your store and sends personalized alerts.

Custom AI Agent

Meta Ads, Google Ads, Pinterest Ads &amp; Tiktok Ads combined with COGS data, overhead costs, refunds, chargebacks, etc. See your real profit margin, not just ROAS.

P&L Dashboard

Real-time alerts for chargebacks, returns, revenue milestones, invoice mismatches, and quality checks. You choose the channel.

Discord & Slack Notifications

Paste any product URL, get a GMC-compliant title and description in seconds. Import keyword data for optimization. Push directly to Shopify.

AI Product Descriptions & Titles

Scan up to 1,000 keywords per batch with 5 years of Google Trends data. Scores, trends, peak months, and export to CSV.